System Requirements

  • Windows 2000, 2003, or XP
  • 800 x 600 display resolution
  • Windows compatible sound card
  • Microsoft IE 6.0 or higher
  • Windows Media Player 9.0 or higher
  • Broadband Internet Connection

To test your system, please view one of our demo events.

CVN Technical Support Options

Phone: 1-877-834-8627
Live Chat Support:  Live chat by Boldchat Email:

FAQs and Technical Support
What if my username and password do not log me in?
Please exit your browser (Internet Explorer), re-open your browser, browse to the log in page, and COPY and PASTE your username and password from the account info email you received.

What if, when clicking on the presentation, the window pops up, but the video does not start?
Please close the presentation window, hit refresh on the catalog page, and click on the appropriate presentation link (note: refreshing the catalog could show new presentations created because of technical issues arising on site).